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F.A.Q. -
Frequently Asked Questions
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- What
time can we check-in and out?
Check-in: after 02.00 pm.
Check-out before 11.00 am.
- What
kind of rooms do you have?
Economy room, standard, excutive and
suite.
- What
are the amenties of you
rooms?
*Economy room: located
on the ground floor of the hotel, with balcony or
window and only garden view.
*Standard room:
located on the first or second floor of the
hotel, with sea view or garden view.
*Excutive room:
elegant room and nicely decorated with a new
forniture (build in the winter 2006), all with
balcony and garden view, large beds, mini-bar,
radio with 5 channel, sound proof, main door with
elettronic key access, large tv-color.
*Suite: This
room are large and spacious with lounge area and private
terrace overlooking the gardens, elegant
and nicely decorated with a new forniture (build in
the winter 2006), all with balcony and garden view,
large beds, mini-bar, radio with 5 channel,
sound proof, main door with elettronic key access,
large tv-color.
- Is
the price per room/apartment or per person?
Per person.
- Is
breakfast included in the price and what type of
breakfast?
Yes, rates include buffet breakfast.
Beach service and swimming pool, with 1 beach umbrella,
1 deckchair and 1 sun lounger is also included in the
price of the room.
- Is
there a swimming pool?
Yes, a nice and big swimming pool with
hydromassage is located in the hotel's gardens.
- Is
there a tennis curt?
Yes, a nice and new tennis curt is
located in the hotel's gardens. Free of charge for
all the guest.
- Can
we settle the bill on arrival?
Yes, you can.
- Do
you accept credit card or travel cheque?
Yes, we accept credit card (Visa,
Mastercard, Euro card, Diners, Amex, Maestro).
- Which
languages are spoken at the reception?
English, Spanish, and Italian
- How
many floors are there in the building and do you have an
elevator (lift) in the building?
3 floors and an elevator.
- Are
there quiet, private, romantic rooms?
Yes there are.
- Do
the rooms/apartments have a balcony?
Most rooms have a private balcony.
- Do
you have non smoking rooms/apartments?
Yes.
- Is
there a TV in the rooms/apartments? Are there
international channels (satellite TV)?
Yes, satellite TV.
- Is
there a telephone with direct dialling in the rooms/apartments?
Yes.
- Is
there air conditioning in the rooms/apartments? Is there
any extra charge for this?
Yes, each room has individual air
conditioning. No extra charge.
- Do
you have an Internet/E-Mail access?
Yes. Free internet corner available in a
lobby area. Free access to our wirelless internet system
directly with your laptop.
- Is
there a private
garden with patio?
Yes.
- Is
there a play area
for children?
Yes.
- Is
parking or garage available?
Yes we have a parking garage free.
- Where
can we rent a car?
You can rent a car directly at our hotel.
Medium cost for a compact car is 45 euro taxes and
issurance included.
- Is
it possible to visit by pubblic trasportation from your
hotel, the Amalfi Coast, Capri, Pompei, Positano,
Sorrento, Vesuvio etc.?
Yes, sure.
- Is
it possible to take road maps of the area, ferry boat
and train schedule, broscure directly at the hotel?
Yes.
- Can
we arrange a day trips to the Amalfi Coast, Capri,
Pompei, Paestum etc directly at the hotel?
- Yes.
- Are
there grocery stores or supermarkets in the surrounding
area?
The supermarket is 2 km away.
- Which
is the nearest village or town?
Salerno.
- Which
is the nearest airport?
Napoli Capodichino.
- Do
you have a pickup or shuttle service from and to the
airport?
No, the taxi costs 90 Euro. We have a
free shuttle service from the Salerno railway station.
- Which
is the nearest railway station?
Salerno or Pontecagnano.
- Do
you have a pickup or shuttle service from and to the
train station?
We have a free shuttle service from the
Salerno railway station (only at your arrival and for
minimum 2 nights stay).
- Where
is the nearest bus-stop?
In front of the Hotel.
- How
far away is the beach from the hotel?
50 metres.
- Is
the beach private or public? Sandy or rocky?
Private and sandy beach.
- Is
the umbrella and sun-lounger included in a price?
Yes.
- Is
there a fitness center (Gym, Jacuzzi, Sauna, Turkish
bath...)?
Not inside the hotel, but you can find
all 4 km from our hotel.
- Are
pets welcome?
No.
- Is
there a restaurant in the Hotel?
Yes.
- At
what time is served the lunch?
From the 13.00 to the 14.00
- At
what time is served the dinner?
From the 20.00 to the 21.00
- Can
I connect my modem so that I can get on the Internet
from my room/apartment?
Yes.
- Are
there other restaurants or bar nearby?
Yes.
- Whath
is your cancellation policy?
If the reservation is cancelled
within 14 days prior to the arrival, the price of the
room for the first night is debited on the credit card .
In case of EARLY DEPARTURE, there will be a charge for
the days stayed PLUS two nights of your original
reservation.
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